{"id":1913,"date":"2023-08-24T15:48:59","date_gmt":"2023-08-24T15:48:59","guid":{"rendered":"https:\/\/www.adi.com\/?page_id=1913"},"modified":"2025-05-27T21:44:57","modified_gmt":"2025-05-27T21:44:57","slug":"industrial-iot-support","status":"publish","type":"page","link":"https:\/\/www.adi.com\/industrial-iot\/industrial-iot-support\/","title":{"rendered":"Industrial IoT Support"},"content":{"rendered":"\t\t\t\t\t<style>.page-breadcrumbs{font-size:.95rem}.page-breadcrumbs a,.page-breadcrumbs div{font-size:.95rem;font-weight:600}.page-breadcrumbs div{color:#666}\t\t\t\t\t<\/style>\r\n<section class=\"page-breadcrumbs hide-lessthan-700\">\r\n\t<div class=\"contain-standard-outer section-standard-background p-t-10\">\r\n\t\t<div class=\"contain-standard p-mobile-standard\">\r\n\t\t\r\n\t\t<a href=\"https:\/\/www.adi.com\">Home<\/a>\t\t\t&nbsp;>&nbsp;<a href=\"https:\/\/www.adi.com\/industrial-iot\/\">Industrial IoT<\/a>\t\t\r\n\t\t&nbsp;>&nbsp;Industrial IoT Support\t\t\t\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\n\n\t\t\t\t\t<style>.text-image-image{position:relative;z-index:0}.text-image-content{position:relative;z-index:1}.text-image-mobile img{max-width:100%;display:block}\t\t\t\t\t<\/style>\r\n<style>@media(min-width: 900px){.block-imZPb6 .text-image-content{ display: flex; align-items: top; }}.block-imZPb6 .section-wrapper{background-image: url('');background-repeat: no-repeat;background-position-x: right;background-position-y: top;background-size: contain;}.block-imZPb6 .text-image-image img{max-width: 100%;}\t@media(max-width: 900px){ \t\t\t.block-imZPb6 .text-image-image{\r\n\t\t\t\torder: 1;\r\n\t\t\t}\r\n\t\t\t.block-imZPb6 .text-image-content{\r\n\t\t\t\torder: 2;\r\n\t\t\t}\t}<\/style>\r\n\r\n\r\n<section id=\"section-block-imZPb6\" class=\"ergo-block text-image tertiary-header heading-max-400 text-image-image-left block-imZPb6\">\r\n\t\t\r\n\t<div class=\"section-wrapper contain-1800\">\r\n\t\t\t\t\t<div class=\"text-image-contain contain-standard p-mobile-standard p-section-standard\">\t\t\r\n\t\t\r\n\t\t\t<div class=\"text-image-content-wrapper  \">\t<div class=\"columns-flex collapse-900\">\r\n\t\t<div class=\"col col-100\">\t\t\t\t\t\t<img \r\n\t\t\t\tclass=\"\" \r\n\t\t\t\tsrc=\"https:\/\/www.adi.com\/wp-content\/themes\/adi\/images\/icon-support.svg\" \r\n\t\t\t\talt=\"\" \r\n\t\t\t\tstyle=\"line-height: 0; \" loading=\"lazy\">\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<div class=\"col col-fluid p-l-50 p-remove-900 \">\r\n\t\t\t<div class=\"text-image-content-divet\"><\/div>\r\n\t\t\t\r\n\t\t\t<div class=\"ergo-content-box-wrapper\">\r\n\t\t\t\t<div class=\"ergo-content-box \">\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"\">Industrial IoT Support<\/h1>\t\t\t\t\t\t<div class=\"divet-standard\"><\/div>\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"ergo-content-box-text-wrapper\">\t\t\t\t\t\t\t<div class=\"ergo-content-box-text-intro\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t<\/div>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\t\t<\/div>\r\n\t<\/div>\t\t\t\r\n\t\t<\/div>\t\t\r\n\t\t<\/div>\r\n\t\t\r\n\t<\/div>\r\n<\/section>\r\n\r\n\n\n\r\n<style>@media(min-width: 900px){.block-rYncRm .text-image-content{ display: flex; align-items: top; }}<\/style>\t<section id=\"\" class=\"ergo-block text-only tertiary-intro intro-text-left-large block-rYncRm\">\r\n\t\t<div class=\"section-wrapper contain-1800\">\t\t\t\t<div class=\"text-only-contain contain-standard p-mobile-standard\">\t\t\t\t<div class=\"max-1100\">\r\n\t\t\t\t\t<div style=\"padding-bottom: 1px; position: relative;\">\r\n\t\t\t\t\t\t<div class=\"ergo-adaptive-element\"><\/div>\r\n\t\t\t<div class=\"ergo-content-box-wrapper\">\r\n\t\t\t\t<div class=\"ergo-content-box \">\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"ergo-content-box-text-wrapper\">\t\t\t\t\t\t\t<div class=\"ergo-content-box-text-intro\">\r\n\t\t\t\t\t\t\t\t<p>ADI&#8217;s comprehensive support services encompass both hardware and software, offering troubleshooting, expert problem resolution, component maintenance, and regular software updates to ensure sustained performance.<\/p>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t<div  class=\"ergo-content-box-text\"><p><span style=\"font-weight: 400;\">The deployment of best-in-class Industrial IoT and Digital Engineering capabilities for your industrial innovation project is only the beginning of the journey when you work with ADI. We have a decades-long track record of delivering successful solutions and then working alongside our customers to refine, enhance, automate, and provide long-term support for deployed customer solutions, with a focus on return-on-investment.<\/span><\/p>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t<\/div>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/section>\r\n\n\n\t\t\t\t\t<style>.ergo-pullquote{position:relative}\t\t\t\t\t<\/style>\t\t\t\t\t<style>\t\t\t\t\t<\/style>\r\n\r\n<section id=\"section-block-TwMoVk\" class=\"ergo-block ergo-pullquote pullquote-text-small block-TwMoVk\">\r\n\t<div class=\"section-wrapper contain-1800 \">\r\n\t\t<div class=\"contain-standard \">\r\n\t\t\t<div class=\"ergo-pullquote-wrapper\">\r\n\r\n\t\t\t\t\t<div class=\"ergo-pullquote-content\">\t\r\n\t\t\t\t\t\t<div class=\"ergo-pullquote-content-text\">\r\n\t\t\t\t\t\t\tADI is widely recognized for its role as a technology partner, ensuring the relaible operation of IIoT development and testing assets.\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\n\n\r\n<style>@media(min-width: 900px){.block-t2Mpau .text-image-content{ display: flex; align-items: top; }}<\/style>\t<section id=\"\" class=\"ergo-block text-only p-standard heading-max-500 section-divider block-t2Mpau\">\r\n\t\t<div class=\"section-wrapper contain-1800\">\t\t\t\t<div class=\"text-only-contain contain-standard p-mobile-standard\">\t\t\t\t<div class=\"max-700\">\r\n\t\t\t\t\t<div style=\"padding-bottom: 1px; position: relative;\">\r\n\t\t\t\t\t\t<div class=\"ergo-adaptive-element\"><\/div>\r\n\t\t\t<div class=\"ergo-content-box-wrapper\">\r\n\t\t\t\t<div class=\"ergo-content-box \">\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"\">Solution Support &#038; Maintenance<\/h2>\t\t\t\t\t\t<div class=\"divet-standard\"><\/div>\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"ergo-content-box-text-wrapper\">\t\t\t\t\t\t\t<div class=\"ergo-content-box-text-intro\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t<div  class=\"ergo-content-box-text\"><h3>Hardware Support<\/h3>\n<p>ADI offers solution hardware support services which include front line problem troubleshooting and isolation, second line subject matter expert problem identification and resolution, component repair or replacement.<\/p>\n<h3>Software Support<\/h3>\n<p>ADI offers solution software support services which include telephone and email support and regular software updates. The ADEPT software runs on Windows and Linux client PC\u2019s and Linux servers. Software support contracts provide access to the latest ADEPT software for support for newer OS versions and new feature additions. These updates include the addition of support for newer versions of third-party interfacing tools, e.g. support for new versions of MATLAB\/Simulink.<\/p>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t<\/div>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/section>\r\n\n\n\r\n<style>@media(min-width: 900px){.block-8xWgK2 .text-image-content{ display: flex; align-items: top; }}<\/style>\t<section id=\"\" class=\"ergo-block text-only p-standard p-b-75 block-8xWgK2\">\r\n\t\t<div class=\"section-wrapper contain-1800\">\t\t\t\t<div class=\"text-only-contain contain-standard p-mobile-standard\">\t\t\t\t<div class=\"max-900\">\r\n\t\t\t\t\t<div style=\"padding-bottom: 1px; position: relative;\">\r\n\t\t\t\t\t\t<div class=\"ergo-adaptive-element\"><\/div>\r\n\t\t\t<div class=\"ergo-content-box-wrapper\">\r\n\t\t\t\t<div class=\"ergo-content-box \">\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"\">Solution Modernization &#038; Obsolescence Management Services<\/h2>\t\t\t\t\t\t<div class=\"divet-standard\"><\/div>\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"ergo-content-box-text-wrapper\">\t\t\t\t\t\t\t<div class=\"ergo-content-box-text-intro\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t<div  class=\"ergo-content-box-text\"><p>ADI has a reputation in industry for being a technology partner for the successful long-term operation of mission-critical and safety-critical industrial assets. We currently support best-in-industrial facilities with more than two decades of high-uptime operation as mission-critical assets. These digital industrial assets have been modernized in a phased and cost-effective manner to provide another decade or more of future reliable operation with the option to modernize at a later date for decades more of asset operation.<\/p>\n<p>ADI offers obsolescence management services including:<\/p>\n<ul class=\"list-bulleted\">\n<li>Spares management services<\/li>\n<li>Form-fit-function replacement engineering services for obsolete hardware components<\/li>\n<li>Phased upgrade and modernization program services<\/li>\n<li>Managed major software update services<\/li>\n<\/ul>\n\t\t\t\t\t\t\t<\/div>\t\t\t\t\t<\/div>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/section>\r\n\n\n\t\t\t\t\t<style>.ergo-tiles{background-size:contain;background-repeat:no-repeat}.ergo-tiles-tile{position:relative}.ergo-tiles .ergo-tiles-tile-inner{background-size:cover;background-repeat:no-repeat;background-position:top center}.ergo-modal img{max-width:100%}@media (max-width:700px){.ergo-modal{top:10px;left:10px;width:calc(100% - 20px);height:calc(100% - 20px)}}\t\t\t\t\t<\/style>\r\n<style>.block-rEqkxH .columns-grid{column-gap: 40px;}<\/style>\r\n\r\n<section id=\"section-block-rEqkxH\" class=\"ergo-block ergo-tiles ergo-tiles- related-content  block-rEqkxH\">\r\n\t<div class=\"contain-1800 p-mobile-1850\">\r\n\t\t<div class=\"section-wrapper\">\r\n\t\t\t<div class=\"contain-standard p-mobile-50 \">\r\n\t\t\t\r\n\t\t\t\t<div class=\"max-1200\">\t\t\t\t\t<div class=\"ergo-tiles-section-header\">\r\n\t\t\t\t\t\t<div class=\"ergo-content-box\">\t\t\t\t\t\t\t\t<h2>Related Content<\/h2>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"columns-grid columns-grid-2 collapse-900\">\t\t\t\t\t\t\t<div class=\"ergo-tiles-tile ergo-tiles-tile-1 \" >\t<a href=\"https:\/\/www.adi.com\/about-adi\/\" class=\"tile-link-icon text-center\">\r\n\t\t<img decoding=\"async\" src=\"https:\/\/www.adi.com\/wp-content\/themes\/adi\/images\/tile-link-icon.svg\" style=\"width: 33px; margin-top: 22px;\" \/>\r\n\t<\/a>\r\n\t\r\n\t<div class=\"tile-sideswipe\"><\/div>\t\t\t\t\t\t\t\t\t<div class=\"ergo-tiles-tile-inner\" style=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"\" style=\"box-sizing: border-box;\">\t\t<div class=\"tile-image\">\t\t<\/div>\t<div class=\"tile-body\">\t<div class=\"tile-body-title\">\t\t\t\t\r\n\t\t\t\t<h3><a href=\"https:\/\/www.adi.com\/about-adi\/\" target=\"_self\">About ADI<\/a><\/h3>\t\t\t<div class=\"tile-subtitle\"><\/div>\t<\/div>\t<\/div>\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\t\t<div class=\"ergo-tiles-tile-footer\">\r\n\t\t\t\t\t\r\n\t\t<\/div>\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t<div class=\"ergo-tiles-tile ergo-tiles-tile-2 \" >\t<a href=\"https:\/\/www.adi.com\/adept-overview\/\" class=\"tile-link-icon text-center\">\r\n\t\t<img decoding=\"async\" src=\"https:\/\/www.adi.com\/wp-content\/themes\/adi\/images\/tile-link-icon.svg\" style=\"width: 33px; margin-top: 22px;\" \/>\r\n\t<\/a>\r\n\t\r\n\t<div class=\"tile-sideswipe\"><\/div>\t\t\t\t\t\t\t\t\t<div class=\"ergo-tiles-tile-inner\" style=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"\" style=\"box-sizing: border-box;\">\t\t<div class=\"tile-image\">\t\t<\/div>\t<div class=\"tile-body\">\t<div class=\"tile-body-title\">\t\t\t\t\r\n\t\t\t\t<h3><a href=\"https:\/\/www.adi.com\/adept-overview\/\" target=\"_self\">ADEPT Overview<\/a><\/h3>\t\t\t<div class=\"tile-subtitle\"><\/div>\t<\/div>\t<\/div>\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\t\t<div class=\"ergo-tiles-tile-footer\">\r\n\t\t\t\t\t\r\n\t\t<\/div>\t\t\t\t\t\t\t\t<\/div>\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t<\/div>\t\t\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\t\t\r\n<\/section>\n\n\t\t\t\t\t<style>#footer-cta{background-color:#29292A;background-image:url(https:\/\/www.adi.com\/wp-content\/themes\/adi\/elements\/footer-cta\/footer-cta-background-bottom.png);background-repeat:no-repeat;background-position:center bottom;background-size:981px}#footer-cta h2::before{display:none}.footer-cta-wrapper{background-image:url(https:\/\/www.adi.com\/wp-content\/themes\/adi\/elements\/footer-cta\/footer-cta-background-top.png);background-position:right top;background-size:199px;padding-top:100px;padding-bottom:125px;background-repeat:no-repeat}\t\t\t\t\t<\/style>\r\n<section id=\"footer-cta\">\r\n\t<div class=\"footer-cta-wrapper contain-1100\">\r\n\t\t<div class=\"contain-800 p-mobile-850 text-centered text-invert\">\r\n\t\t\t<div class=\"p-b-25 contain-600\">\r\n\t\t\t\t<h2>Get Connected<\/h2>\r\n\t\t\t\t<p>Discover how ADEPT can connect all your digital assets, provide real-time insight, increase productivity, and further your project.<\/p>\t\t\t<\/div>\r\n\t\t\t<a href=\"https:\/\/www.adi.com\/contact\/\" class=\"btn btn-primary\">Contact Us<\/a>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class=\"rainbow-background\" style=\"height: 3px;\"><\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":679,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blankfull-header.php","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1913","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Industrial IoT Support - ADI<\/title>\n<meta name=\"description\" content=\"ADI\u2019s comprehensive support services encompass both hardware and software, offering troubleshooting, expert problem resolution, component maintenance, and regular software updates to ensure sustained performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.adi.com\/industrial-iot\/industrial-iot-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Industrial IoT Support - ADI\" \/>\n<meta property=\"og:description\" content=\"ADI\u2019s comprehensive support services encompass both hardware and software, offering troubleshooting, expert problem resolution, component maintenance, and regular software updates to ensure sustained performance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.adi.com\/industrial-iot\/industrial-iot-support\/\" \/>\n<meta property=\"og:site_name\" content=\"ADI\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-27T21:44:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.adi.com\/industrial-iot\/industrial-iot-support\/\",\"url\":\"https:\/\/www.adi.com\/industrial-iot\/industrial-iot-support\/\",\"name\":\"Industrial IoT Support - 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